Job Openings

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Social Media Designer

Urban League Twin Cities

2100 Plymouth Avenue North

About the Position

Purpose: ULTC program leaders seek to increase marketing efforts of their programs by designing and launching a presence on the following social media platforms: LinkedIn, Twitter and Facebook. The goal is to establish a better reach to our constituencies on these three platforms and to train the leaders of these programs on how to
successfully maintain them.

Primary Duties and Responsibilities:
• Meet with program leaders individually to learn about programs and determine how to best present each
program on desired social media platforms
• Collaborate with program leaders to create goals of social media presence
• Collaborate with the Director of Operations to gain an understanding of the ULTC branding guidelines
• Prepare and present a social media plan for each program to program leader for approval
• Create and maintain a social media presence for each program using approved Urban League Twin Cities
branding guidelines as specified by the Director of Operations
• Develop and implement social media deliverables for future use (templates, write ups, etc.)

Experience & Qualifications
• At least two years’ social media management experience
• Demonstrated knowledge and proficiency with social media platforms
• Experience in maintaining a website
• Excellent written communication skills
• Ability to effectively interact with various levels of management

 

Click here to download job description.

24th January 2022

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Front Desk Coordinator

ULTC Administration

2100 Plymouth Avenue North

FRONT DESK COORDINATOR

The Front Desk Coordinator is responsible for the successful operation of the organizations front desk and lobby area. The FDC trains and oversees the Resource Room Receptionist to ensure clients, guests, vendors, tenants, and staff receive the highest level of customer service. The FDC is responsible for scheduling and tracking the renting of ULTC’s conference, meeting, and banquet rooms to include renting the outdoor areas of the Glover Sudduth Center.

 

Primary Duties and Responsibilities

 

Front Desk Support (50%)

  • Create a positive first impression of the organization (in point of entry, written, verbal, and electronic communication, and physical environment)
  • Manage the front desk and lobby area by keeping the space tidy and organized
  • Answer and return phone calls and emails
  • Expose all guests to a warm, friendly, and welcoming environment
  • Demonstrate professionalism toward fellow employees, tenants, clients, and guests 

 

Customer Intake (25%)

  • Assist Director for Operations/HR in the creation of a Customer Intake Process
  • Serve as Client Intake Specialist by completing intake form for all clients and guests that enter GSC
  • Provide clients and guests with a fact sheet containing information about ULTC, our services, and what they can expect
  • Provide clients and guests with information on current tenants and the services offered

 

Facility Use & Room Rental (25%)

  • Ensure room availability and make room reservations for clients, guests, tenants, and staff
  • Answer and return phone calls, emails, and inquiries of individuals looking for event space
  • Book and track rooms upon availability
  • Discuss pricing for each specific area and recommend best space for event
  • Show individuals different event spaces and discuss layout of each

 

(Click the job title above for a full description of duties/responsibilities.)

14th December 2021

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